Orders dispatched via Sendle for international, Rural and Metro areas.
Your order will be dispatched within two-three business days when stock is available - preorder status will be mentioned on the website when hovering over Pre-Order Icon. Pre-orders will be dispatched once stock arrives- contact us for dates relating to your order so that we can give you an ETA as per the product purchased.
Once products have been shipped, they become the property and responsibility of the purchaser. However, if a product arrives damaged or is misplaced, we will work with you to amend this. It is the purchaser’s responsibility to liaise with the us within 3 days of receiving. Replacements will be at our discretion once assessments made.
Please enter your shipping address correctly because once it has been received and dispatched, we may not be able to alter the address. Please contact as soon as possible so we can aim to amend.
International shipping: Customs charges can be potentially applicable based on your country. It is the customer's responsibility to find this out and cover the associated costs. Customs charges are not covered in our shipping fees.
$10.00 Flat rate shipping Australia wide.
$15.00 Flat rate shipping World Wide.
Estimated International delivery timeframe
The delivery time for international sends can vary depending on the destination; from 4-6 days for nearby countries (Nearby Australia) and up to 15 days for countries further away.
When a parcel is booked, Sendle will provide an estimated delivery timeframe directly to your email.
This will give you an idea of how long parcels typically take to travel the route of your parcel. It's important to know that this is not a guaranteed delivery date.
If your item has not arrived within 2 business days from the last day of the ETA window, please contact your local postal authority to check on its whereabouts.
Please note that once a parcel has arrived in its destination country, the local postal authority for that country will deliver it, so the final delivery date will be subject to them.